Category 1 - Clean Water
This water originates from a clean or sanitary source such as a broken clean water supply line, a toilet tank or bowl, a faucet, a failed water heater, etc. Although the water may originate from a clean source, Category 1 water can quickly degrade into Category 2 or 3 depending upon such factors as time and contact with contaminants.
Hot water tank burst Toilet tank burst/rupture Water supply line rupture Washing machine line break
Category 2 - Grey WaterThis is water with some level of contaminants that could cause discomfort or illness if ingested. Category 2 water can come from washing machine overflow, toilet overflow with some urine but no feces, dishwasher overflow, etc. Category 2 water can also quickly degrade into Category 3 depending upon such factors as time and contact with contaminants.
Discharged Water From:
Dishwasher Washing machine Toilet bowl with urine only
Category 2 includes water damage (Category 1) that has not been cleaned up after 24 hours.
Category 3 - Black WaterThis water is grossly unsanitary and could cause severe illness or even death if ingested. Sources of Category 3 water include sewer backups, flooding from rivers or streams, wind driven rain, water from beyond the toilet trap (regardless of visible content or color), water from the toilet bowl with feces, standing water that has begun to support microbial growth (mold), etc.
Sewage-Water/contaminates from toilet trap. Any type of sewage back-up. Category 1 greater than 48 hrs from loss
Category 3 includes water damage (Category 1 and 2) that has not been cleaned up after 48 hours.
T'n'TT 'n' T refers to time and temperature. These two elements without airflow present can be extremely volatile, as they can potentially transform a Category 1 water loss into a Category 2 or 3. Responding to water emergencies as quickly as possible reduces the chances of category degradation, secondary damage and mold growth.
All Water Damage Is Not the Same! Water damage is caused by a wide variety of sources including flooding, plumbing and appliance failures, roof leaks, etc.
Raw sewage can come from toilet, sewer and septic system back-ups or overflows and represents the very worst category of water damage—black water flooding. - Learn More
We offer professional mold remediation following all EPA guidelines as well as industry certification protocols.
When fire strikes, County Action Restoration focuses on salvage, mitigation and repair, not reconstruction.
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